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On how to solve the mainland users can not access the Shopify independent site, shopee Taiwan site does not support the login
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Kristin Weswoo

Aug 30, 2023

article outline


H1: On how to solve the inaccessibility of mainland usersShopifyfree-standing station

H2: What is a Shopify Indie?
H3: Basic Introduction to Shopify
H3: Differences between Shopify Indie and Domestic Ecommerce Platforms

H2: Why can't mainland users access the Shopify standalone site?
H3: Cyberblocking and censorship
H3: DNS resolution issues
H3: Geographical constraints
H3: Shopify's servers are not compatible with mainland China's network environment.

H2: Solution 1: Use a VPN or Proxy Service
H3: The Basics and Role of VPNs
H3: How to choose the right VPN service provider?
H3: Advantages and Disadvantages of Using Proxy Servers

H2: Solution 2: Optimize DNS Settings
H3: Steps to change the DNS server address
H3: Recommended Public DNS Providers
H3: The Importance of DNS Cache Cleaning

H2: Solution 3: Accelerated access via cross-border CDNs
H3: What is a CDN?
H3: How can cross-border CDNs help accelerate Shopify standalone site access?
H3: Commonly used cross-border CDN service providers

H2: Solution 4: Adjust the server location of the Shopify standalone site
H3: The Impact of Choosing the Right Server Location on Accelerated Access
H3: How Shopify Optimizes the Visit Experience for Overseas Users

H2: Solution 5: Use of domestic e-commerce platform for operation services
H3: Advantages of Domestic Outsourcing Services
H3: How to choose the right OEM service provider?

H2: Other approaches and recommendations
H3: Adapting website content and services to domestic users
H3: Actively communicate with the Shopify team

H2: Conclusion
H3: A Comprehensive Solution to Shopify Standalone Access Issues

H2: Frequently Asked Questions (FAQs)
H3: Is it safe for mainland users to access Shopify via VPN?
H3: Can changing DNS permanently fix access problems?
H3: Does Shopify standalone site support domestic payment methods?
H3: How many ways are there to optimize access to a Shopify standalone site?
H3: Does using a reseller service solve the access problem completely?


On how to solve the mainland users can not access the Shopify independent site

in the wake ofcross-border e-commerceWith the rise of Shopify, more and more merchants are choosing to build their own Shopify independent sites. Many mainland users often encounter inaccessibility when trying to access these independent sites. Why does this problem occur? And how to solve it? This article will provide you with a detailed analysis of these issues, and give several effective solutions.

What is a Shopify standalone site?

A basic introduction to Shopify

Shopify is a well-known e-commerce platform that allows merchants to build their own online stores. Users can create independent sites to display and sell goods through Shopify. Unlike domestic e-commerce platforms (e.g. Taobao, Jingdong, etc.), Shopify allows merchants to have more freedom and control their brand image and customer data.

Difference between Shopify standalone site and domestic e-commerce platforms

Shopify independent station is the biggest difference with the domestic e-commerce platform is that Shopify independent station is completely merchant self-built site, merchants can customize the design of the site, choose the payment method and sales area, while the domestic e-commerce platform relies more on the services provided by the platform and traffic support.

Why can't mainland users access the Shopify standalone site?

Cyberblocking and censorship

China's online environment is different from the rest of the world. Due to the Great Firewall (GFW), many international websites and platforms cannot be accessed directly from mainland China, and Shopify is not immune to this, with many mainland users experiencing a failure to load when accessing the Shopify standalone site.

DNS resolution issues

DNS (Domain Name System) is the system that translates a website's domain name into an IP address. If there is a problem with DNS resolution, users will not be able to access the relevant website. As Shopify's servers are usually located overseas, DNS resolution may be hindered, resulting in mainland users not being able to access them smoothly.

Geographical constraints

Some Shopify standalone sites do traffic management or restriction based on the visitor's geographic location. Although Shopify does not explicitly restrict users from mainland China, certain merchants may restrict access to specific regions according to their own strategies, or restrict access to mainland China through IP blocking.

Shopify's servers are not compatible with the mainland network environment

Most of Shopify's servers are located abroad, which is not fully compatible with mainland China's network environment. Internet access in mainland China is usually affected by international bandwidth and cross-border data traffic, which results in the Shopify standalone site loading slowly or becoming inaccessible.

Solution 1: Use a VPN or proxy service

The Basics and Role of VPNs

A VPN (Virtual Private Network) is a technology for accessing the Internet through encrypted tunnels, which allows users to bypass firewalls and access content worldwide. For users accessing Shopify's standalone site, a VPN can help them hide their IP address and forward their web traffic to other countries or regions for smooth access to the Shopify site.

How to choose the right VPN service provider?

When choosing a VPN service provider, you should focus on the following factors:

  1. Server Coverage: Choosing a VPN with servers in multiple locations around the world can improve connection speed and stability.
  2. Connection Stability: Avoid frequent disconnections and choose a VPN with a stable connection.
  3. Data encryption: Choose a VPN with strong encryption algorithms to ensure secure internet access.

Advantages and disadvantages of using proxy servers

Similar to VPNs, proxy servers can help users bypass blockades, but proxies are relatively less secure and may not be as fast and stable as VPNs. If you only need to access Shopify temporarily, a proxy server is a viable solution.

Solution 2: Optimize DNS settings

Steps to change the DNS server address

By modifying the local DNS settings, you can improve the access speed or solve the problem of inaccessibility. The specific steps are as follows:

  1. Open the control panel.
  2. Select Network and Sharing Center.
  3. Click on your current network connection and select "Properties".
  4. In the Network Properties window, select "Internet Protocol Version 4 (TCP/IPv4)".
  5. Modify to specify the DNS address manually by entering the address of a public DNS server.

Recommended public DNS service providers

Common public DNS providers include:

  • Google DNS: 8.8.8.8 and 8.8.4.4
  • Aliyun DNS: 223.5.5.5 and 223.6.6.6
  • OpenDNS: 208.67.222.222 and 208.67.220.220

The Importance of DNS Cache Cleaning

After changing the DNS, clearing the DNS cache will help to solve the access problem. You can clear the DNS cache by running "ipconfig /flushdns" from a command prompt.

Solution 3: Accelerated access via cross-border CDN

What is a CDN?

CDN (Content Delivery Network) is a technology that accelerates the loading of web pages through globally distributed server nodes.CDN is able to store static resources (e.g., images, videos, JavaScript files, etc.) on servers closer to the user, thus increasing the loading speed of web pages.

How can cross-border CDNs help accelerate Shopify standalone site access?

Cross-border CDN can optimize the speed of mainland users accessing the Shopify standalone site. By distributing the site's static resources to nodes in China, cross-border CDNs can greatly reduce the latency of data transmission, making access smoother for users.

Commonly used cross-border CDN service providers

Common cross-border CDN service providers include:

  • Cloudflare
  • Akamai
  • Tencent Cloud CDN
  • AliCloud CDN

Solution 4: Adjust the server location of the Shopify standalone site

The Impact of Choosing the Right Server Location on Accelerated Access

Shopify allows merchants to choose the location of the site server. If merchants can choose servers around China (e.g., Hong Kong, Japan, etc.), they can reduce the latency of mainland users' access and improve access speed.

How does Shopify optimize the visit experience for overseas users?

Shopify already supports CDN acceleration services in multiple locations around the world, and merchants can choose to turn on this feature in their site settings to help optimize the access experience for overseas users.

Solution 5: Use of domestic e-commerce platform operation services

Advantages of domestic agency services

By partnering with a domestic e-commerce platform agency, merchants can avoid problems caused by access restrictions. OEMs usually provide merchants with a full range of e-commerce services, including store construction, content operation and cross-border logistics.

**How to choose the right

Related: On how to solve the mainland users can not access Shopify independent site, shopee Taiwan site does not support login

Article Outline H1: On how to solve the mainland users can not access the Shopify independent site H2: What is Shopify independent site? H3: Basic Introduction of Shopify H3: Difference between Shopify Indie and Domestic E-commerce Platforms H2: Why Mainland Users Can't Access Shopify Indie? H3: Network Blocking and...

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