Shopify 2.0
Shokz UK: a move to Shopify 2.0
Rebuilt a Shopify 1.0 theme and addressed page speed and app compatibility.
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For single-brand stores
Help shoppers choose from your catalog. Use the pilot to see what they ask and where they stop.
In the AERSE prototype, a shopper has $100 for a pink birthday gift.
The shopper says what they want. The guide can ask a follow-up.
The prototype recommends an $89 rose quartz necklace. At $60, it explains that there’s no suitable match.
Shoppers go to the Shopify cart when ready. Live prices, stock and order data are connected during the pilot.
For store teams
If many shoppers ask about chain length, add a size guide to the product page.
See whether budget, specs or stock leave shoppers without an option.
See where shoppers leave after a recommendation, click or cart add. Tracking orders requires linking them to the session.
Use the store as the source for price, stock and orders. Record only the shopping events your store permits and needs.
Fix one issue at a time, then see whether shoppers still get stuck at the same point.
AI makes suggestions. Your team decides what to change or publish.
How to start
Start with products shoppers often compare. Test recommendations and checkout before expanding.
Product information
Document product differences, use cases, shipping and returns. The guide answers from that material and refers gaps to your team.
Depending on your tool and settings, AI can answer using product and policy details.
Your team follows up on missing details and unusual support requests.
Review products, language and shipping policies for each market.
Rebuilt a Shopify 1.0 theme and addressed page speed and app compatibility.
View case studyRefined the design, product information and purchase flow for the Australian store.
View case studyBuilt responsive product pages and connected them to the Shopify purchase flow.
View case study